Process

Send Money

Step 1 - Visit any of our agent, with any of your personal identification proof
Step 2 - Complete a simple 'send' form and hand this to our agent along with the money you want to send and the transfer fee. You may also include a free small message on the form
Step 3 - The agent will process your transaction
Step 4 - You will be given a reference number with a receipt
Step 5 - Contact the person to whom you're sending the money, and give him or her the reference number. The money will be ready to collect quickly

Receive Money

Step 1 -Visit respective Payout Agent with your personal identification proof along with the transaction reference number
Step 2 - Complete our simple 'receive' form and show your identification proof and you will then be given your money in your local currency

You may be required to provide personal identification, usually one or more of the following: passport, driving license, national identity card or a government issued identification. You may also be required to provide proof of address (bank statement or utility bill). Requirements vary by country so please ask your local agent for acceptable identification formats. In addition to the transfer fees applicable to a transaction, a currency exchange rate set by SMA or its agents may be applied. Prices subject to change. The money will be ready to collect, subject to the receiving agent's availability and hours of operation, and local regulations.

Our agents can offer remittance services through their different channels